Lana's Jewelry is a distinguished jeweler located at 29 Hicksville Rd, Massapequa, NY 11758, where they specialize in creating stunning engagement rings and providing exceptional customer service. The store, renowned for its fine jewelry offerings, has received a total of 237 reviews, capturing a wide range of customer impressions.

The skilled staff, including owner Eddie, is frequently praised for their professionalism and dedication to customer satisfaction. Customers appreciate the personalized attention received during the engagement ring creation process, with many highlighting the quality of the rings crafted and the extensive selection available. The store caters to a variety of jewelry needs, including custom-made pieces, jewelry repairs, and watch services, all under the welcoming atmosphere of a family-owned business.

Despite overwhelmingly positive sentiments, a few reviews indicate areas for improvement, primarily with pricing disputes and misunderstandings during transactions.

Overall Sentiment from Online Customer Reviews:
Positive: 92%
Neutral: 6%
Negative: 2%

**Highlight Reviews:**
Best Review: A customer commended Eddie for his friendly and knowledgeable service in creating a beautiful custom engagement ring, making them feel at ease during the entire process.

Worst Review: A reviewer expressed disappointment regarding a perceived overcharge in pricing for a piece of jewelry, claiming they felt misled during the discussion.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours:**
| Day | Hours |
|-----------|----------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 6:00 PM |
| Wednesday | 11:00 AM - 6:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 5:00 PM |
| Saturday | 11:00 AM - 5:00 PM |
| Sunday | Closed |

**Staff Members Mentioned:**
- Eddie