Zales Jewelers, located at 619 Sunrise Mall, Massapequa, NY 11758, is a jewelry retailer known for its wide selection of engagement rings, along with other fine jewelry. The store operates in Nassau County and caters to those looking for quality pieces and professional services. While the range of engagement rings is extensive, customer experiences vary greatly.

The store is open with the following hours:
- Monday to Saturday: 10:00 AM - 9:30 PM
- Sunday: 11:00 AM - 6:00 PM

Reviews indicate a mixed sentiment among customers. Many have reported experiencing unhelpful service and long waiting times, particularly concerning ring resizing and cleaning. On the other hand, some reviews highlight the diverse selection of jewelry available.

Overall Sentiment from Online Customer Reviews:
Positive: 25%
Neutral: 15%
Negative: 60%

Best Review:
A customer praised Zales for its extensive collection of engagement rings, emphasizing the variety and craftsmanship available.

Worst Review:
Another customer expressed frustration over the poor customer service, citing inadequate assistance and disrespectful behavior from staff during their visits, indicating issues with management and customer relations.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.