Great American Jewelry, Massapequa, NY

Great American Jewelry is a reputable jeweler located at 5163 Merrick Rd, Massapequa Park, NY 11762, offering exceptional services in engagement ring creation and custom jewelry design. Known for its friendly and knowledgeable staff, including Laurie and Larry, the store prides itself on a personalized shopping experience that makes customers feel valued and at home. With a focus on customer education, the team works closely with clients to help them choose the perfect diamond and setting, ensuring that each piece reflects the individual's style and budget.

The store operates in Nassau County and provides a wide array of services, including diamond remounts, watch repairs, and custom jewelry design. Reviews indicate a strong positive sentiment towards the quality of craftsmanship and customer service, making Great American Jewelry a top choice for engagement rings and other fine jewelry.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Reviews collected from various platforms suggest a strong inclination towards positive experiences. Many customers commend the attentive service and quality of engagement rings, while a few negative reviews mention dissatisfaction with specific service aspects.

Best Review:
Michael expressed great satisfaction with the knowledge and patience of the staff while designing his engagement ring, highlighting the exceptional support he received throughout the process.

Worst Review:
Dominique shared frustration regarding a custom engagement ring order, feeling misled about the store's capabilities and dissatisfied with the final product, which did not meet her expectations.

| **Store Hours** |
|--------------------------|
| Monday to Wednesday: 10 AM - 7 PM |
| Thursday: 10 AM - 8 PM |
| Friday: 10 AM - 7 PM |
| Saturday: 10 AM - 6 PM |
| Sunday: 12 PM - 5 PM |

Staff members mentioned include Laurie and Larry.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.