Good Old Gold, Custom Engagement Rings in Massapequa , NY

Home・Store Locator・NY・Massapequa・Good Old Gold

90% Score | Good Old Gold, Massapequa, NY

Good Old Gold, located at 5278 Sunrise Hwy, Massapequa Park, NY 11762, operates in Nassau County. They specialize in a variety of jewelry services, with a strong focus on engagement ring creation. This family-owned business has garnered a reputation for providing personalized service and expert guidance during the engagement ring selection process. Their knowledgeable staff, including noted team members like David and Matt, take time to ensure customers find the perfect ring, offering detailed educational resources and customized design options.

The business has received 538 reviews, showcasing their commitment to exceptional customer service and high-quality products. Customers have praised the friendly atmosphere and the staff's dedication to making the ring selection process enjoyable. Many appreciate the personalized attention, especially during the engagement ring design and creation stages, highlighting how the staff goes above and beyond to meet their needs.

However, some negative feedback mentions customer dissatisfaction related to miscommunication about settings and timelines. A few reviews express frustration with mixed messages regarding policies and procedures, particularly during the purchasing process.

Overall Sentiment from Online Customer Reviews:
Approximately 85% Positive, 10% Neutral, and 5% Negative. The majority of reviews reflect delight with the service and staff knowledge, while a small number express concerns about operational miscommunication.

Best Review:
A customer named Ann praised Good Old Gold for the beautiful ring creation process, highlighting the staff's care and attention to detail, especially from David, who brought her vision to life.

Worst Review:
Mitch expressed significant disappointment, noting issues with the service regarding the ordering process and communication, feeling that the store did not adequately respond to his expressed concerns.

| Opening Hours |
|-----------------------|
| Sunday: Closed |
| Monday: Closed |
| Tuesday: 10 AM - 5 PM|
| Wednesday: 10 AM - 5 PM|
| Thursday: 10 AM - 7 PM|
| Friday: 10 AM - 5 PM |
| Saturday: 10 AM - 5 PM|

Staff members mentioned include David and Matt.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 90%
Total Customer Feedback Reviewed: 538

Store Phone Number: 5167985151

Disclaimer:
Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.

90%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Good Old Gold

Massapequa Park is a magical place to get engaged and celebrate wedding anniversaries. (Do you remember that Friends episode in Massapequa?) With all our parks, lakes and preserve, there are lots of great places to propose.

Springtime is a great time to buy an engagement ring in Massapequa Park, NY. The weather is starting to warm up, flowers are blooming and love is in the air. We always see an increase in engagement ring sales throughout the spring at Good Old Gold.

1-2 weeks At Good Old Gold's, our designers work together with our clients to design and create the engagement ring of their dreams. You can either bring in a picture or simply share your ideas with us, and we'll create the ring for you. We use modern and innovative CAD technology to create your engagement ring. The process takes about 1-2 weeks to complete your dream diamond ring.

Both the Halo and the Solitaire are quite popular engagement rings at Good Old Gold in Massapequa Park, New York. Both options make stunning rings. The most popular diamond shapes at our jewelry store are the Oval, Cushion and the Round diamond. All three diamond shapes are easily placed in a Halo or Solitaire and can be created by our master jewelers.