Rontal Jewelry, located at 1306 Hicksville Rd, Massapequa, NY, is a distinguished jeweler known for its exceptional engagement ring creation services. Owners Ben and Dali, a husband-and-wife team, bring their expertise and passion to their craft, providing personalized service to each customer. They specialize in custom designs, offering a wide selection of unique engagement rings, jewelry repairs, and watch maintenance.
The store maintains a friendly and welcoming atmosphere, with many customers praising the warmth and attentiveness of the staff. With over 100 reviews across various platforms, the feedback highlights their commitment to customer satisfaction and quality. Customers appreciate the extensive range of modern and vintage pieces they offer, showcasing both classic and contemporary styles.
However, some reviews indicate mixed experiences, particularly regarding the quality of certain jewelry items. Nevertheless, many clients share positive sentiments about the custom work and the responsive service provided.
Operating Hours:
- Monday: 10:00 AM - 6:30 PM
- Tuesday: 10:00 AM - 6:30 PM
- Wednesday: 10:00 AM - 6:30 PM
- Thursday: 10:00 AM - 6:30 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
Staff:
- Ben (Jeweler)
- Dali (Gemologist and Custom Designer)
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 75%
Neutral sentiment: 15%
Negative sentiment: 10%
Highlight Reviews:
{{{Best Review:}}} A customer noted the exceptional service provided by Dali and Ben, remarking on the stunning custom engagement ring they designed and the friendly atmosphere in the store.
{{{Worst Review:}}} Another review expressed disappointment with the perceived quality of some earrings, stating that they regretted their purchase due to issues with the materials used.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.