Franklin-Stevens Jewelers, located at 180 Memory Lane in York, PA, is a cherished local establishment known for its exceptional engagement ring creation services. Established in 1983, this family-run business combines over 50 years of collective experience in the jewelry industry, making it a reliable choice for couples seeking unique pieces to symbolize their love.

The knowledgeable team provides a range of services, from custom jewelry design to on-site repairs and appraisals, ensuring personalized attention to each customer. Owner Steve Fureman, a G.I.A. diamond certified professional with over 42 years of experience, frequently engages with clients, further enhancing the welcoming atmosphere of the store. Customers frequently rave about the friendly service and dedication to helping them find or create the perfect engagement ring.

Despite the overwhelmingly positive sentiment, some reviews note occasional delays in service, which seems to vary from customer to customer.

Customer Sentiment: Around 85% of customers express high satisfaction, while 10% remain neutral, and 5% report some issues.

Opening Hours:
- Tuesday to Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed
- Monday: Closed

Best Review: Chris commended the warm and efficient service, highlighting how the team made him feel at home while searching for an engagement ring.

Worst Review: Lisa mentioned her disappointment with the repair services, reporting that her watches were not completed in the expected time frame, which led to some frustration.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.