REEDS Jewelers is a family-owned jewelry store located at 2899 Whiteford Rd Ste 254, York, PA 17402, serving York County. With a strong focus on engagement ring creation, the store is recognized for its personalized service and a wide selection of fine jewelry. The staff is known for their professionalism and attentiveness, guiding customers through various styles while providing useful information about financing and insurance plans for jewelry purchases.

Operating hours are convenient, allowing customers to visit during the week and on weekends:

| Day | Hours |
|-----------|-------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 7:00 PM |
| Saturday | 11:00 AM - 7:00 PM |
| Sunday | 12:00 PM - 6:00 PM |

Despite predominantly positive feedback, the establishment has faced some criticism. Many customers have praised the warm and accommodating service they received while exploring engagement rings, highlighting the attentive nature of the staff. However, some have reported issues, notably with watch battery replacements that did not meet expectations.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 80%
Neutral sentiment: 15%
Negative sentiment: 5%

Highlight reviews encapsulate the store's strengths and weaknesses, with some customers expressing satisfaction with the level of service and attention received during their visits, while others have encountered problems, particularly regarding watch battery service.

Best Review: Patricia noted the outstanding professionalism and warmth from the staff, emphasizing her appreciation for their attentive service, especially with minor tasks.

Worst Review: Carmen indicated her disappointment related to the handling of watch battery replacements, specifically mentioning issues that arose due to improper tools being used.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.