Gem Boutique, located at 1243 East Market Street, York, PA 17403, offers exquisite custom engagement ring creation and exceptional jewelry services. The proprietor, Jin Jou Meighen, brings extensive expertise as a GIA Graduate Gemologist, ensuring clients receive accurate evaluations and personalized designs. The store provides a welcoming atmosphere for customers seeking unique pieces, including handcrafted jewelry tailored to individual preferences.

With over 571 reviews sourced from various platforms, the overall sentiment from online customer reviews is overwhelmingly positive, scoring approximately 90% positive, 5% neutral, and 5% negative. Customers frequently commend the beautiful craftsmanship, the welcoming atmosphere, and the knowledgeable staff. Many highlight the owner’s dedication to quality and genuine care for clients' needs, especially regarding engagement rings.

However, a few negative remarks point to isolated instances of dissatisfaction related to customer service, particularly regarding specific experiences during jewelry selling.

***Best Review:*** A customer named Yue noted the impressive selection of jewelry and the notably friendly service, underscoring the shop's dedication to creating a comfortable environment for customers.

***Worst Review:*** One reviewer, Tyler, expressed disappointment in their sell-back experience, feeling undervalued despite the store's otherwise positive reputation.

**Opening Hours**:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed

Staff members mentioned include Jin Jou Meighen.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*