Kay Jewelers, located at 2899 Whiteford Rd, Spc. 278, York, PA 17402-8902, is a well-regarded jeweler specializing in engagement ring creation and a variety of other jewelry services. With a dedicated team of professionals, Kay Jewelers offers a comprehensive range of services including custom designs, repairs, and diamond trading. The store prides itself on creating a welcoming atmosphere where visitors can explore their options for that special engagement ring.

Operating in York County, the store is open during the following hours:
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

With a total of 128 reviews, the overall sentiment from online customer reviews indicates a generally positive experience, with 75% expressing satisfaction, 15% being neutral, and 10% conveying negativity.

Highlights from customer feedback commonly cite the staff’s attentiveness and helpfulness during the engagement ring purchasing process. Several reviews specifically mention Chelsea and Jake as exemplary staff members who provide outstanding service.

Best Review: A customer praised the exceptional service received at Kay Jewelers, highlighting how helpful the staff was in choosing the perfect engagement ring while making the entire experience enjoyable.

Worst Review: Another review expressed disappointment in the lack of adequate customer service, noting that issues with a warranty led to a frustrating experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Staff Members Mentioned**: Chelsea, Jake