Fred Meyer Jewelers Joliet IL

Fred Meyer Jewelers, located at 3340 Mall Loop Dr, Joliet, IL 60435, is a jewelry store known for offering a variety of elegant engagement rings and fine jewelry. With a focus on customer service, the staff is reportedly friendly and helpful. Customers appreciate the selection of quality merchandise, particularly in engagement and wedding rings. However, there have been some concerns regarding the accuracy of custom orders and a lack of accessibility due to the store's current permanent closure.

This review has been compiled from a total of 70 reviews.

Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 20%
Negative: 30%

Several reviews note the professionalism of the staff, mentioning that customer service was attentive and accommodating, which is particularly important for engagement ring creation. Conversely, multiple reviews indicate frustrations with order accuracy, as customers have experienced issues with their jewelry modifications and repairs.

Best Review: Patrick Royce highlighted the excellent customer service and quality of merchandise, expressing satisfaction with the store.

Worst Review: Megan Weeber expressed disappointment over the store's closure after traveling a long distance to have her ring serviced, emphasizing the inconvenience caused by the lack of updated information.

Opening Hours:
- Monday to Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

Staff mentioned: None specified.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.