Fernbaugh's Diamonds and Fine Jewelry is a family-owned jeweler located at 206 North Michigan St., Plymouth, IN 46563, serving Marshall County since 1933. Specializing in custom engagement rings, Fernbaugh's offers a wide variety of options to suit individual tastes, ensuring a personalized experience for each customer. The knowledgeable staff, including owners Brian and Lori VanDuyne, are dedicated to providing exceptional service and guidance throughout the ring selection process. Customers can expect detailed explanations about diamonds and design choices.
With a strong reputation for quality craftsmanship and attentive customer care, the store frequently receives praise for its friendliness and helpfulness. Many reviews highlight the positive atmosphere created by the staff and the timely completion of services. However, some customers have noted higher pricing, while emphasizing that the quality of work justifies the cost. The store is also celebrated for its commitment to community engagement and support.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 95%
Neutral sentiment: 3%
Negative sentiment: 2%
Highlight Reviews:
Best Review: A customer named Kim expressed immense satisfaction after a ring was made, highlighting the excellent service provided by Morgan and the jeweler.
Worst Review: Katrina reported dissatisfaction after a diamond necklace broke soon after receiving it but appreciated the willingness to replace or refund it.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours**:
| Day | Hours |
|-----------|---------------|
| Tuesday | 10 AM - 6 PM |
| Wednesday | 10 AM - 6 PM |
| Thursday | 10 AM - 6 PM |
| Friday | 10 AM - 6 PM |
| Saturday | 10 AM - 3 PM |
| Sunday | Closed |
| Monday | Closed |
Staff members mentioned include Brian VanDuyne and Lori VanDuyne.