Paolucci and Company Diamond Center, Joliet IL

Paolucci Diamond Center, located at 1960 Essington Rd, Joliet, IL, is a cherished destination in Will County for those seeking to create beautiful engagement rings. This family-owned jewelry store has been a staple in the community since 1972, offering a strong commitment to quality and customer satisfaction.

Under the guidance of owner Alfred Paolucci, customers appreciate the friendly and knowledgeable staff, who are dedicated to helping them find the perfect piece. Reviews consistently praise the personalized service, with many sharing experiences of the team's patience and expertise during the ring selection and creation process. The store specializes in diamond engagement rings of all shapes and sizes, ensuring each customer leaves with something special. However, some reviews note occasional wait times and limited store hours as minor drawbacks.

Customer Sentiment: Approximately 85% of customers are exceptionally pleased with their experiences, while about 10% have mixed feelings, and 5% have faced issues.

Opening Hours:

Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Best Review: Aaron praised the family-run atmosphere, mentioning how the staff took the time to help him find exactly what he wanted, resulting in a quality diamond and custom ring.

Worst Review: Eowyn had a less favorable experience, feeling that her simple request for watch adjustments was not handled as quickly as she had hoped.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.