Newstar Jewelers Joliet IL

Newstar Jewelers, located at 2417 W Jefferson St, Joliet, IL 60435, boasts a rich history dating back to 1897, making it a trusted name in the area for engagement ring creation and a variety of jewelry services. The family-owned business prides itself on customer service, offering a personal touch that helps couples find the perfect piece to symbolize their love.

Engagement ring creation is one of the standout services offered at Newstar. The knowledgeable staff takes the time to understand your vision, guiding you through custom design and selection processes with great care. Positive feedback highlights the exceptional service staff members, including owner Theresa Murphy, who are noted for their professionalism and dedication. Customers have praised the quality of their work, particularly in crafting unique and stunning engagement rings from both existing pieces and custom designs.

Operating hours are as follows:
- Mon: Closed
- Tue - Fri: 10:00 AM - 5:00 PM
- Sat: 10:00 AM - 4:00 PM
- Sun: Closed

Phone: (815) 741-8502

Positive customer sentiment is prevalent, with many reviews appreciating the friendly atmosphere and the attentiveness of the staff. Negative reviews, while rare, typically focus on isolated experiences rather than systemic issues.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 8%
Negative: 2%

Highlight Reviews:
Best Review: Erik L. expressed admiration for the exceptional service at Newstar, emphasizing a strong commitment to small, local businesses. He encourages others to support them due to their outstanding customer care and quality products.

Worst Review: There were no specific negative reviews available that indicated a significant issue.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Opening Hours:
- Mon: Closed
- Tue - Fri: 10:00 AM - 5:00 PM
- Sat: 10:00 AM - 4:00 PM
- Sun: Closed

Staff members noted include Theresa Murphy, the owner.