Gemstone Jewelers, located at 500 Coddingtown Center, Santa Rosa, CA 95401, provides exceptional engagement ring creation services. With a focus on personalized customer experiences, the staff, including Michelle and Ramona, are noted for their knowledge and assistance, making them a preferred choice for many jewelry seekers in Sonoma County. Customers have praised the store for its high-quality products, knowledgeable help, and welcoming atmosphere, with reviews highlighting the successful engagement ring purchases facilitated by the helpful staff.

However, there are some reports of dissatisfaction concerning the quality of repairs, specifically regarding the resizing service, which indicates a need for quality consistency in this area. Overall, Gemstone Jewelers has garnered positive recognition for engagement ring services, while the mixed feedback on repair work suggests room for improvement in craftsmanship.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Opening Hours:**
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

**Staff:**
- Michelle
- Ramona

Best Review: A customer named John praised the store for its excellent service and expressed satisfaction with the personalized assistance provided while selecting a necklace and earrings for a birthday gift.

Worst Review: Danielle expressed her disappointment with the quality of workmanship after her ring resizing, citing that there was a crack in the band and indicating her dissatisfaction with the repair services.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.