Montgomery Jewelers, located at 2401 Magowan Dr, Santa Rosa, CA, is a local favorite in Sonoma County for anyone looking to create or customize their engagement ring. With a solid reputation, this store offers a mix of stunning jewelry options and personalized service that aims to make your ring shopping experience memorable.
The staff here genuinely appear to care about each customer's vision, often going above and beyond to help you design the perfect piece. Customers frequently commend the friendly and approachable demeanor of the team, suggesting that they foster an environment where ideas flourish. However, while most of the feedback is positive, some patrons have voiced concerns regarding service inconsistencies and communication issues that detracted from their overall experience.
Customer Sentiment: Approximately 70% of customers are very happy with their experience, 15% express neutral impressions, and about 15% have experienced problems.
Opening Hours:
- Monday to Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 6:00 PM
- Sunday: 11:00 AM – 5:00 PM
Best Review: Paul praised Montgomery Jewelers for their exceptional ability to bring his wife's dream ring to life, noting their attentiveness and the overall positive atmosphere while creating a lasting memory.
Worst Review: Anne-Claire voiced her strong dissatisfaction, claiming her wedding ring was mishandled during resizing, resulting in disappointment and a lack of resolution from the staff.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 17
Store Phone Number: 7075280677