Teixeira, Ed, Fine Jewelry, Santa Rosa, CA
Ed Teixeira Fine Jewelry, located at 4604 Parktrail Ct, Santa Rosa, CA 95405, is known for its exceptional engagement ring creation services. With a phone number of (707) 537-1817, this jewelry store operates in Sonoma County and specializes in custom pieces that reflect the unique preferences of each client. The owner, Ed Teixeira, is recognized for his expertise, providing personalized attention throughout the design process. Many customers appreciate his honesty and knowledge regarding gemstones, making the experience enjoyable and educational.
The reviews for Ed Teixeira Fine Jewelry encompass a total of 9 feedback entries, showcasing a mixed atmosphere among patrons.
Overall Sentiment from Online Customer Reviews:
- Positive: 67%
- Neutral: 11%
- Negative: 22%
Positive reviews highlight Ed's exceptional service, his ability to create bespoke engagement rings that match clients' visions, and his commitment to quality. Customers express a high level of satisfaction with the craftsmanship and personal touch he brings to his work. Notably, clients commend his expertise in guiding them through their choices, ensuring they leave with a product that exceeds expectations.
Conversely, negative reviews point to isolated experiences where communication fell short. A customer expressed disappointment over unexpected charges for shipping after feeling that orders were mismanaged during the ring creation process. This indicates a need for clearer communication on pricing and order confirmations.
Best Review:
Scott from Walnut Creek praised Ed's long-standing commitment to quality, emphasizing how he always refers clients due to positive buying experiences and how Ed provides detailed knowledge throughout the selection process.
Worst Review:
Jon from Santa Rosa expressed frustration over an unpleasant experience related to pricing and billing, citing a lack of communication regarding an order that led to unexpected charges.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- By Appointment Only
**Staff Members:**
- Ed Teixeira
