Hannoush Jewelers, located at 1630 Boston Road, Springfield, MA 01129, is a prominent choice for couples looking to create their dream engagement ring in Hampden County. With a focus on exceptional customer service, this family-owned store has built a strong reputation since it first opened its doors in 1980.

The team, led by the attentive and friendly staff, including standout members like Said, prides itself on providing personalized assistance throughout the ring design process. Customers frequently appreciate the welcoming atmosphere and expertise offered in crafting unique pieces that symbolize their love stories. While many reviews commend the store’s quality and service, a few mention occasional lapses in communication and delay issues.

Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% report neutral experiences and the remaining 10% have faced challenges.

Opening Hours:

Monday to Saturday: 11:00 AM – 6:00 PM
Sunday: 12:00 PM – 5:00 PM

Best Review: Donna praised Said for his excellent repair work on her engagement ring, leaving her thrilled with the results and grateful for the quick turnaround time.

Worst Review: Alicia had a frustrating experience with resizing her ring, feeling the store's communication could have been improved despite the eventual resolution.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.