Hannoush Jewelers, Springfield MA

Hannoush Jewelers, located at 1 MGM Wy, Springfield, MA, is a well-regarded jeweler specializing in the creation of engagement rings and high-quality diamond jewelry. The store operates within the expansive MGM Springfield complex, offering a pleasant shopping experience with a family-oriented approach. Customers have praised the dedicated staff, particularly noting the expertise and professionalism of team members like Rupi, who consistently provide excellent customer service and guidance throughout the ring-selection process.

With a total of 119 reviews evaluated, the feedback from customers illustrates a strong positive sentiment towards the quality of both the jewelry offered and the service provided. The atmosphere at Hannoush Jewelers is described as welcoming and friendly, with staff members taking the time to listen and understand customers' specific needs in their search for the perfect engagement ring.

Overall Sentiment from Online Customer Reviews:
- Positive Sentiment: 93%
- Neutral Sentiment: 5%
- Negative Sentiment: 2%

Opening Hours:
- Tuesday: 11 am – 6:30 pm
- Wednesday: 11 am – 6:30 pm
- Thursday: 11 am – 6:30 pm
- Friday: 11 am – 11 pm
- Saturday: 11 am – 11 pm
- Sunday: 12 pm – 5 pm
- Monday: 11 am – 6:30 pm

Staff Members: Rupi

Best Review:
A customer highlighted the knowledgeable assistance provided by Rupi during their search for an engagement ring, emphasizing her patience and the personalized service that made the experience enjoyable.

Worst Review:
One customer expressed dissatisfaction regarding the store's closing time, mentioning an inconsistency between the posted hours and the actual closing time, leading to an unanticipated turnaway.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.