Jalin Jewelers, Plano, TX
Jalin Jewelers, located at 4021 Preston Rd, Suite 625, Plano, TX 75093, operates in Collin County and offers a range of jewelry services, with a special emphasis on engagement ring creation and customization. The store, owned by Todd and Tara, is well-known for its personalized customer service, ensuring a memorable experience for those seeking the perfect engagement ring. The professional staff, including long-time store manager Donna, focus on building lasting relationships with customers while providing expert advice in jewelry selection and repair.
With a total of 68 reviews, the majority of customers express a high level of satisfaction with the service provided by Jalin Jewelers. Jewelry enthusiasts note the extensive selection available, and many appreciate the unique custom design options that allow for personal touches in engagement rings. In particular, reviews highlight the caring nature of the staff and their commitment to customer satisfaction, which creates a welcoming atmosphere.
However, some reviews indicate mixed experiences, with a few customers commenting on less favorable interactions. This includes instances of perceived high prices on gold buying and some concerns about customer service in isolated cases.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Best Review: A customer praised Jalin Jewelers for its exceptional customer service, mentioning how the staff was attentive and helped design a beautiful custom piece, solidifying their trust in the store for future purchases.
Worst Review: Another review reflected dissatisfaction regarding an experience involving customer service, where the reviewer felt they were treated unprofessionally during their visit.
Hours of Operation:
| Day | Hours |
|-----------|--------------------|
| Monday | 9:00 AM - 5:00 PM |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
Staff members mentioned: Todd, Tara, Donna.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
