King Arthur Clock & Jewelry is a jewelry store located at 1201 N Central Expy, Ste 3, Plano, TX 75075, with a phone number of (972) 423-2205. This establishment provides a range of services, including specialized engagement ring creation, watch and clock repair, and jewelry repair, catering to a diverse clientele in Collin County.
The store has received a total of 137 reviews, offering a balanced view of customer sentiment. Many positive reviews highlight the friendly and knowledgeable staff, with particular praise for the expertise in crafting engagement rings and making customers feel valued. The owner and crew are noted for their professional atmosphere and attention to detail, making it a go-to place for personalized service. However, negative reviews express concerns over pricing, especially for watch repairs, and some customers mentioned unsatisfactory handling of expensive jewelry.
Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%
Best Review:
Robert mentioned that his experience at King Arthur Clock & Jewelry was wonderful. He appreciated the friendly service when he had several watches repaired and noted that the staff went above and beyond, even adding a free band for one of his watches.
Worst Review:
Nate expressed disappointment after bringing his 1970s Rolex for resizing. He found the staff's handling of the watch careless and was upset about the suggested repair costs, which he deemed excessive.
Operating Hours:
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
Staff:
- Jim F.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 137