Lapidary Arts, located at 3400 Preston Rd Ste 250, Plano, TX 75093, is a distinguished custom jeweler specializing in engagement ring creation and bespoke jewelry design. This well-regarded establishment helmed by Rick Otte and his skilled staff, including Roger, has garnered positive recognition for their exceptional service and craftsmanship. They offer services ranging from custom engagement rings to jewelry repairs, ensuring a tailored experience for clients seeking unique pieces.

Reviews indicate that Lapidary Arts has received a total of 63 reviews, showcasing a blend of sentiments from customers.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Positive feedback highlights the welcoming atmosphere, attentive service, and the quality of craftsmanship, with many customers praising the staff's expertise in designing and creating custom engagement rings. Negative reviews, while sparse, mention isolated incidents regarding miscommunication or dissatisfaction with specific custom orders.

Best Review:
Anaí noted the extraordinary experience she had, commending the jeweler for custom-tailoring her unique heirloom necklace.

Worst Review:
Mary expressed frustration over a mismanaged custom necklace order, highlighting a lack of attention to the design details.

Opening Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff:
- Rick Otte
- Roger