Long Jewelers, Custom Engagement Rings in Chesapeake , VA

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85.5% Score | Long Jewelers Chesapeake VA

Long Jewelers is a reputable jeweler located at 701 Battlefield Blvd N, Chesapeake, VA 23320. With a focus on exceptional engagement ring creation and personalized service, this establishment has cultivated a strong presence in the jewelry market since 1988. The knowledgeable staff, including owner Steve Long, is dedicated to guiding customers through the process of selecting the perfect engagement ring, offering a wide variety of high-quality pieces and custom designs. The jeweler also provides on-site repairs and cleaning services, ensuring every piece is well cared for.

With a commendable total of 1,891 reviews, the overall sentiment from online customer reviews indicates a favorable response.

Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 15%
Negative: 7%

The majority of customers express satisfaction with the friendly and attentive service, particularly praising the staff’s willingness to listen to their needs and provide helpful insights into jewelry care and selection. However, there are some negative experiences noted regarding repair quality and communication issues.

Best Review:
A customer highlighted the exceptional service received when shopping for a wedding ring. They praised the staff for their professionalism and ability to cater to specific preferences, making the process enjoyable.

Worst Review:
Another customer expressed disappointment due to a series of repair issues with their wife's engagement ring, stating that the staff did not adequately address the snagging problem despite multiple visits.

**Hours of Operation:**
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Staff members mentioned in reviews include Steve Long and Janet.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Positivity Score: 85.5%
Total Customer Feedback Reviewed: 1891

Store Phone Number: 7574361920

Disclaimer:
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85.5%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Long Jewelers

The best place to propose in Chesapeake, Virginia is by the southern branch of the Elizabeth River, which goes right into Chesapeake Bay. It's a stunning location, perfect for proposals. Another great place is the Courthouse Cafe. The old-fashioned American food is popular in our area.

The Christmas season is the best time of year to buy an engagement ring at Long Jewelers in Chesapeake, Virginia. It's such a popular time of year to get engaged, and our busiest time of year as well. Come in and see our wonderful selection of diamond engagement rings!

At Long Jewelers, it can take our master jewelers anywhere from 1 day to 2 weeks to create an engagement ring - it all depends on the type of ring and the amount of custom work it takes to complete the engagement ring.

Our most popular engagement ring at Long Jewelers in Chesapeake, Virginia, is the Halo setting with a Round-shaped diamond. The diamond Halo encircling around the Round cut center stone is a mesmerizing contemporary engagement ring.