REEDS Jewelers, located at 4200 Portsmouth Blvd, Unit 10, Chesapeake, VA 23321, stands out as a premier destination for engagement ring creation and exceptional service. The store has garnered a reputation for its knowledgeable staff, including the highly praised Rachel, Mildred, and Dyamond, who are known for their professionalism and attentive customer care. This jeweler offers a wide selection of engagement rings, each crafted to meet the unique preferences of customers seeking to make one of life’s most memorable purchases.
Services provided include personalized engagement ring design, jewelry repair, resizing, and thorough cleaning, ensuring that each piece remains stunning throughout its life. Operating in Chesapeake County, REEDS Jewelers is well-regarded for its commitment to quality and customer satisfaction.
Overall sentiment reflects a predominantly positive experience among customers, with approximately 85% expressing satisfaction with the services and offerings. Approximately 10% of reviews hovered in a neutral stance, while around 5% included negative feedback regarding customer service experiences.
Best Review: An enthusiastic customer highlighted the outstanding service from Rachel, citing her knowledge and ability to see through their request for an engagement ring that perfectly matched their vision.
Worst Review: A customer noted a frustrating experience with a lack of greeting from the staff when they visited, expressing disappointment over not receiving the welcome they expected.
Store Hours:
- Monday to Saturday: 10:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM
Staff members mentioned: Rachel, Mildred, Dyamond
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 420
Store Phone Number: 7574886964