Tidewater Diamond, located at 448 N Battlefield Blvd, Chesapeake, VA 23320, is a distinguished jeweler specializing in engagement ring creation and custom jewelry services. The store has garnered a solid reputation, reflected in its impressive 169 Google reviews, with an overall positive atmosphere highlighted by customer satisfaction.

The knowledgeable team, including notable staff members like Mike and Rand, provides expert guidance in crafting the perfect engagement ring tailored to individual preferences. They excel in creating unique designs, offering a variety of vintage, estate, and custom options for clients seeking something special. Additionally, Tidewater Diamond offers repair services, ensuring a comprehensive range of jewelry solutions for its clientele in Chesapeake County.

Operating hours:
- Tuesday to Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday and Monday: Closed

Overall Sentiment from Online Customer Reviews:
- Positive: 95%
- Neutral: 3%
- Negative: 2%

Positive feedback predominantly praises the exceptional customer service and knowledgeable staff, while a few criticisms emerged regarding service delays.

Best Review:
A customer commended Tidewater Diamond for its outstanding service, noting how attentive and welcoming the staff were while helping to design a custom engagement ring.

Worst Review:
One reviewer expressed disappointment over a delay in service and indicated a lack of communication during the repair process, highlighting a need for improvement in timely updates.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.