Lord and Hunt Orland Jewelers in Orland Park IL

Lord & Hunt Orland Jewelers, located at 14160 S Bell Rd, Homer Glen, IL, is a well-established jewelry store operating in Cook County for over 60 years. They are known for their engagement ring creation services and offer various jewelry-related services, including repairs and custom orders.

The store has received a mixture of feedback from customers, with a total of 23 reviews analyzed.

Overall Sentiment from Online Customer Reviews:
Positive: 35%
Neutral: 10%
Negative: 55%

Positive reviews highlight the fair pricing for unique, one-of-a-kind pieces and commend the friendly, helpful staff. Customers appreciate the quick turnaround times for repairs and the quality of their services. However, negative reviews frequently mention issues such as poor customer service, overpricing, and dissatisfaction with repair work and communication.

Despite the mixed sentiments, Lord & Hunt remains open for business and continues to serve its local community.

Opening Hours:
- Tuesday: 9:30 AM – 5:30 PM
- Wednesday: 9:30 AM – 5:30 PM
- Thursday: 9:30 AM – 5:30 PM
- Friday: 9:30 AM – 5:30 PM
- Saturday: 9:30 AM – 5:00 PM
- Sunday: Closed
- Monday: 9:30 AM – 5:30 PM

Staff members mentioned in reviews include Denise Rutter and Jason Mulcahy.

Best Review: A customer noted the great assistance provided by the staff when seeking unique gift options, highlighting the helpfulness and professionalism of the team.

Worst Review: A reviewer expressed significant disappointment regarding a lengthy and problematic experience with resizing a ring, sharing dissatisfaction with the communication and final outcome of the service.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.