Helzberg Diamonds, located at 812 Orland Square Dr, Space H04A, Orland Park, IL 60462, operates within Cook County and is known for its extensive services in engagement ring creation. This jeweler provides customers with a wide selection of high-quality diamonds and customizable options tailored to suit individual tastes and preferences. The store offers a unique experience, including personalized consultations with knowledgeable staff, ensuring that every customer can find the perfect ring for their special occasion.

Operating hours are as follows:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM

Overall Sentiment from Online Customer Reviews:
The store has garnered a mixed reception from online customer reviews, with a positive sentiment score of approximately 60%, neutral at 20%, and negative at about 20%. Customers appreciate the attentive service and personalized assistance available, especially in the process of selecting engagement rings. However, there have been concerns regarding inconsistent customer service experiences and specific negative encounters reported.

Best Review:
One customer praised the staff for their exceptional service while creating a custom engagement ring, highlighting the attentiveness and care provided throughout the process. They felt welcomed and valued.

Worst Review:
A negative review indicated issues with rude customer interactions and dissatisfaction with the repair process of a previously purchased ring, noting that the service experience fell short of expectations.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

- **Staff Members Mentioned**:
- Laura (manager)
- Marilyn

| Opening Hours | |
|---------------|----------------|
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
| Monday | 10:00 AM - 8:00 PM |