Jared Galleria Of Jewelry Orland Park Place - Outparcel in Orland Park IL

Jared Galleria of Jewelry in Orland Park, located at 15341 S La Grange Rd, Orland Park, IL 60462-3712, is a notable jeweler specializing in engagement ring creation and custom jewelry services. Their offerings include on-site jewelry and watch repairs, ring sizing, and personalized engraving options. With a talented team of jewelry consultants, including notable staff like Susan and Nancy, the store creates a welcoming atmosphere for customers navigating the often daunting experience of purchasing an engagement ring.

The store has garnered a total of 332 reviews, revealing a blend of positive and negative sentiments regarding the customer service and quality.

Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 20%
Negative: 35%

Highlighting customer experiences, many reviewers commend the friendly and knowledgeable service provided by staff like Richard and Julie, emphasizing the pleasant atmosphere during engagement ring selections. However, several negative reviews point to issues with customer service, particularly in regards to repeated problems with repairs and inconsistent communication.

Best Review:
One customer praised the exceptional service provided by Richard and Julie, highlighting their attentiveness and the personalized experience they received while selecting their engagement ring, ultimately resulting in a purchase that exceeded expectations.

Worst Review:
Another customer expressed frustration over poor communication regarding a lost engagement ring, describing a lack of accountability from the staff at Jared, which significantly impacted their experience.

Opening Hours:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM

For this overview, customer feedback was viewed on Yelp, Google, and Facebook.