Rogers & Hollands Jewelers Orland Park IL

Rogers & Hollands Jewelers, located at 740 Orland Square Dr, Orland Park, IL 60462, is a well-established jeweler known for its exceptional engagement ring creation and service. Operating in Cook County, this family-owned store has been serving customers for over 100 years. The staff, including notable team members such as Brad and Laura, are recognized for their knowledge and personable approach. Many customers appreciate that they feel comfortable and not pressured during their visits, receiving attentive service tailored to their individual preferences.

The review coverage includes 141 reviews, demonstrating a noteworthy customer interest.

**Overall Sentiment from Online Customer Reviews:**
Positive: 70%
Neutral: 15%
Negative: 15%

Customers frequently highlight the quality of service, noting that staff members like Brad and Laura provide helpful, personalized guidance while shopping for engagement rings. The store is commended for its selection and competitive pricing.

However, some reviews reflect concerns regarding inconsistent customer service experiences, particularly in instances where clients felt ignored or received unsatisfactory responses to issues with their purchases.

Best Review:
Maggie M. praises the staff's exceptional service, especially Brad and Laura, highlighting their helpfulness and the store's impressive selection of gemstone jewelry.

Worst Review:
Jasmine R. expresses frustration over being ignored while seeking assistance, feeling that she and her fiancé received poor service compared to other customers in the store.

**Operating Hours:**
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.