Adore Jewelry & Diamond Center, located at 2047 West St, Annapolis, MD, is a charming family-owned jeweler thriving in Anne Arundel County. With a solid collection of both engagement and wedding rings, they specialize in creating custom pieces that truly reflect the customer's vision. The knowledgeable staff, including owner Michael Jangali and gemologist Andre Pantelides, consistently earn praise for their personal touch and attentive service.
The warm atmosphere and family-oriented service make customers feel at home, ensuring that every question and concern is met with patience and care. Many have shared their reflective experiences designing engagement rings, noting the staff’s commitment to delivering high-quality craftsmanship. On the flip side, some customers pointed out that there can be occasional delays in response time, with a few feeling their issues weren’t fully addressed.
Customer Sentiment: Roughly 80% of customers leave feeling delighted with their experience, 10% have neutral encounters, and 10% report dissatisfaction regarding service inconsistencies.
Opening Hours:
Monday: Closed
Tuesday to Friday: 11:00 AM – 5:00 PM
Saturday and Sunday: Closed
Best Review: Tammy commended Adore for their efficient ring repair services, highlighting a one-week turnaround that exceeded her expectations, alongside polite and reassuring communication.
Worst Review: Sharon shared a disappointing experience, feeling that the staff was unhelpful and unprofessional during her visit, ultimately leading her to a negative impression of the store.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 250
Store Phone Number: 4102240200