Jared Galleria of Jewelry in Annapolis, located at 180 Jennifer Rd, Annapolis, MD 21401-3269, provides a wide range of jewelry services, particularly focusing on the creation of custom engagement rings. The knowledgeable and friendly staff, including standout team members like Scott Taylor and David Gue, are praised for their professionalism and expertise, ensuring a seamless experience for customers looking to design unique, one-of-a-kind pieces. Customers have noted the calming atmosphere and the commitment to accommodating individual preferences, making it a destination for engagement ring shopping.
Operating hours are as follows:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
Reviews from various platforms indicate a total of 417 customer reviews.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Many reviews highlight the excellent customer service, with numerous customers expressing satisfaction with their engagement ring purchases and the helpful advice they received. However, some negative experiences were reported, primarily regarding dissatisfaction with aspects of customer service or product quality.
Best Review:
A customer named Shiresse shared about how welcoming the staff was and praised the knowledgeable manager who understood her needs perfectly, resulting in a beautiful engagement ring that garnered many compliments.
Worst Review:
Christine detailed an unpleasant interaction with Scott, where she felt dismissed when discussing a billing issue. Her experience highlighted the need for improved staff training on handling customer concerns.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Listed staff members include:
- Scott Taylor
- David Gue
Positivity Score: 90%
Total Customer Feedback Reviewed: 417