Tilghman Company Jewelers, located at 44 State Circle, Annapolis, MD 21401, is renowned for its exceptional services in engagement ring creation and repair. The store, under the capable guidance of owner Leslie F. Tilghman, boasts a legacy of trust and quality by focusing on building enduring relationships with its customers.
It provides various services, including jewelry sales, repair, and appraisal, making it a go-to destination for engagement rings and other special jewelry pieces. With a strong emphasis on personalized service, reviews reflect a consistent commitment to excellence.
Operating hours are as follows:
- Monday: 9:00 AM – 5:30 PM
- Tuesday: 9:00 AM – 5:30 PM
- Wednesday: 9:00 AM – 5:30 PM
- Thursday: 9:00 AM – 5:30 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 9:00 AM – 5:30 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews is predominantly positive, with approximately 85% positive sentiment, 10% neutral, and 5% negative feedback noted across platforms such as Yelp, Google, and Facebook.
Best Review:
Louise praised the store for its exceptional service, noting that she has relied on Tilghman Company for over 30 years and has never been disappointed. She emphasized that she and her family trust no other jeweler for their jewelry needs.
Worst Review:
Elizabeth expressed frustration with the repair service, indicating a significant delay of eight weeks for a simple clasp repair on a watch strap, which left her unsatisfied with the overall experience.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff:
- Leslie F. Tilghman (Owner)
Positivity Score: 90%
Total Customer Feedback Reviewed: 18
Store Phone Number: 4102687855