Zachary's Jewelers, located at 100 Main St, Annapolis, MD 21401, is a distinguished jewelry store in Anne Arundel County, specializing in the creation of engagement rings. The store has garnered positive attention for its exceptional customer service and a wide selection of fine jewelry, including custom designs. Customers rave about the knowledgeable staff, particularly owner Steve Samaras and other associates like Evangeline and Nikki, who provide personalized guidance throughout the engagement ring selection process. They are noted for their friendly and accommodating service, where no pressure is felt while exploring options.
The jeweler is renowned not only for engagement rings but also for wedding bands, custom jewelry, and repair services, ensuring a comprehensive experience for their clients. With over 176 reviews collected, the overall online sentiment reflects a strong appreciation for the quality and service offered at Zachary's, with approximately 85% of reviews being positive. Neutral sentiments account for about 10%, while negative experiences make up roughly 5%.
Best Review: A customer highlighted the attentive service received during the engagement ring process, appreciating how the staff worked diligently to meet their design preferences and budget, making the shopping experience enjoyable and memorable.
Worst Review: Another review expressed disappointment regarding customer service, mentioning a lack of attentiveness during a visit, which ultimately led to a negative impression of the overall experience.
Operating Hours:
- Monday to Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: 12:00 PM - 5:00 PM
Staff Members:
- Steve Samaras (Owner)
- Evangeline (Associate)
- Nikki (Associate)
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 176
Store Phone Number: 4102665555