Smyth Jewelers, located at 1915 Towne Centre Blvd, Annapolis, MD 21401, serves as a prominent establishment in Anne Arundel County specializing in engagement ring creation and an extensive range of jewelry services. With a team that includes knowledgeable and friendly staff, customers report that Smyth Jewelers offers high-quality jewelry, impeccable craftsmanship, and a welcoming atmosphere. They have a dedicated repair department and provide free watch battery replacements, showcasing their commitment to customer service.

Operating hours are as follows:
- Monday to Saturday: 10:00 AM - 6:00 PM
- Sunday: 12:00 PM - 5:00 PM

Overall Sentiment from Online Customer Reviews:
Positive: 68%
Neutral: 14%
Negative: 18%

Customer feedback reflects a generally favorable impression, particularly regarding the attentive and knowledgeable staff. While many praise the quality of the engagement rings and other jewelry, some customers have expressed dissatisfaction with certain service experiences.

Best Review:
Courtney highlighted the gorgeous jewelry and the lovely gifts available at Smyth Jewelers, praising the consistently friendly and no-pressure service over her long-term relationship with the store.

Worst Review:
Danette lamented an unpleasant experience with rude and condescending service from the general manager, making her unlikely to return to the store.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members Mentioned:
- Mark (district manager)
- Ginny
- Tracey James (general manager)
- Anthony
- Megan
- Tori
- Chris Hayes
- John Comer