Alan Furman & Co, Rockville MD
Located at 12250 Rockville Pike #270, Rockville, MD 20852, Alan Furman & Co. has established a strong reputation in the jewelry industry, particularly for their exceptional engagement ring creations and personalized service. The team, led by knowledgeable staff including Alan Furman himself, offers a wide selection of luxury watches and fine jewelry, ensuring a memorable shopping experience for clients. With diligent attention to detail, the staff collaborates closely with customers to design unique engagement rings that cater to individual preferences.
Operating hours are as follows:
- Monday: 10 AM - 5 PM
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: Closed
- Sunday: Closed
Customers have shared a total of 105 reviews, reflecting a generally positive sentiment towards the store.
Overall Sentiment from Online Customer Reviews:
Positive: 87%
Neutral: 8%
Negative: 5%
The reviews predominantly highlight the professionalism, expertise, and customer satisfaction provided by the staff. Many customers appreciate the quality of service and unique offerings, though a few have noted occasional lapses in communication.
Best Review:
A customer named Holly praised Alan Furman for the outstanding level of service provided during the purchase of their engagement ring and wedding bands, citing the staff's kindness and expertise.
Worst Review:
Jeff expressed dissatisfaction with the customer service after experiencing a lack of follow-up communication during a purchase inquiry.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned include Alan Furman.
