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Located in Rockville, MD, Unique Fine Jewelry is a highly regarded jeweler specializing in custom engagement ring creation and a variety of other jewelry services. With an impressive overall rating of 4.8 stars from 64 reviews, this store has established itself as a trusted destination for quality and craftsmanship. The owner, Mr. Kim, along with his team, is known for their exceptional customer service, warm demeanor, and ability to work closely with clients to create bespoke engagement rings that capture personal style and significance.
Unique Fine Jewelry offers various services, including jewelry repair, watch battery replacement, and custom jewelry design, all in a welcoming family-owned atmosphere. The staff's expertise ensures that each piece is meticulously crafted, with a strong focus on customer satisfaction.
The store operates in Montgomery County, MD, and provides a convenient shopping experience with the following hours:
| Day | Hours |
|-----------|-----------------|
| Monday | 10:00 AM - 6:30 PM |
| Tuesday | 10:00 AM - 6:30 PM |
| Wednesday | 10:00 AM - 6:30 PM |
| Thursday | 10:00 AM - 6:30 PM |
| Friday | 10:00 AM - 6:30 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
Overall sentiment from online customer reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Customers consistently praise the friendly atmosphere and the outstanding quality of the jewelry and services offered. Notably, many reviews highlight the speed and precision of engagement ring resizing and customization, reinforcing the store's reputation for reliability.
Best Review:
A customer commended Mr. Kim for creating a stunning engagement ring from a family stone, emphasizing the attentive service and exceptional craftsmanship that resulted in a beautiful final product.
Worst Review:
One reviewer expressed disappointment regarding a negative experience where the staff's attitude was perceived as unprofessional during their inquiry about a piece of jewelry.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 123
Store Phone Number: 3012940404
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