Na Ohana Jewelry, located at 5810 Hubbard Dr, Rockville, MD 20852, excels in creating exquisite engagement rings and offers a variety of jewelry-making services. Known for its knowledgeable and friendly staff, including Loren, the owner, this jewelry store is dedicated to customer satisfaction. The store provides custom design services, including engagement rings tailored to each client's preferences, ring resizing, and jewelry repair. Many customers have praised the establishment for its beautiful selection of unique, handcrafted pieces, particularly its elegant pearl jewelry.
With 32 reviews analyzed, the store's overall sentiment reflects a generally positive atmosphere, with approximately 70% of reviews positive, 20% neutral, and 10% negative. Positive feedback often highlights the exceptional customer service, craftsmanship, and the helpfulness of the staff, while some negative reviews focus on isolated experiences regarding jewelry repairs.
**Best Review:** Brenda noted the outstanding customer service and creativity of the staff, sharing her appreciation for the custom earrings made for her daughter's birthday.
**Worst Review:** Yilian expressed dissatisfaction with the resizing of a ring, describing issues with the workmanship and subsequent complications with another jeweler.
| Operating Hours | |
|----------------------|------------------|
| Monday to Saturday | 10 AM - 6 PM |
| Sunday | Closed |
Staff: Loren H.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 32
Store Phone Number: 3018810141