The Jewelry Design Co. in Rockville MD

The Jewelry Design Company is a renowned jeweler located at 11520 F Rockville Pike, Rockville, MD 20852, serving Montgomery County. With an impressive rating of 4.8 stars from 50 reviews, the shop specializes in custom engagement ring creation and other jewelry services, including jewelry repair and antique jewelry. The owner, David, is noted for his exceptional customer service and willingness to collaborate with customers to bring their unique visions to life. The friendly and knowledgeable staff create a welcoming atmosphere, often highlighted by the presence of the shop dog, which adds to the charm of this family-owned business.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 8%
Negative: 2%

While customers frequently commend the professionalism, quality service, and reasonable pricing provided by David and his team, some have expressed dissatisfaction regarding unexpected charges and miscommunication related to repair costs.

Best Review: A customer named Pat spoke highly of the seamless experience when purchasing wedding bands. They appreciated the attentive service and the ability to have their concerns adequately addressed by David.

Worst Review: Daniel expressed disappointment over unapproved extra work and an increase in the quoted price for repairs, leaving him unhappy with his overall experience.

**Business Hours**
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*