Masica Diamonds, located at 11763 Rockville Pike, Rockville, MD 20852, is a renowned jewelry store that specializes in custom engagement rings and fine jewelry. With a direct diamond wholesaler approach, Masica Diamonds offers expertly crafted pieces overseen by David Masica, an experienced master diamond cutter. The store is known for its personalized service, guiding clients through the intricate process of creating unique engagement rings tailored to individual preferences and budgets.

Operating hours are as follows:
- Tuesday: Closed
- Wednesday: Closed
- Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed
- Monday: Closed

Masica Diamonds provides a range of services, including engagement ring creation, custom jewelry designs, repairs, appraisals, and the purchase of gold and estate jewelry. This establishment operates within Montgomery County and has been serving the community for over 30 years.

With a total of 137 reviews analyzed, the sentiments towards Masica Diamonds vary.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 10%
- Negative: 15%

Positive reviews highlight the exceptional craftsmanship and personalized service received, with many customers appreciating David Masica's straightforward approach and extensive knowledge of diamonds. Several have noted that the engagement rings created exceeded their expectations.

Conversely, negative reviews often cite issues regarding customer service experiences, including perceived rudeness and dissatisfaction with how specific situations were handled, particularly in the face of customer inquiries.

Best Review:
A customer praised David Masica for his exceptional skill in creating a custom engagement ring from family heirlooms, emphasizing the stunning craftsmanship and personal attention received throughout the process.

Worst Review:
Another customer reported a deeply unsatisfactory experience, expressing frustration over rudeness encountered when they were not treated with respect, especially during their visit to inquire about engagement ring options.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.