Aras Jewelers, Rockville, MD

Aras Jewelers, located at 1522 Rockville Pike, Rockville, MD 20852, is a cherished local establishment that specializes in creating custom engagement rings and offers a range of jewelry services. Serving Montgomery County since 1987, Aras Jewelers has become a go-to destination for personalized jewelry design, repairs, and more.

The owner, Aras Uslanian, has over four decades of experience and ensures that each piece is crafted with care. Customers rave about the unique designs and the collaborative process they can engage in when creating their dream ring. Many reviews mention the friendly and attentive staff, who provide valuable insights and suggestions throughout the design journey. However, some clients have encountered issues with timely service or product outcomes, leading to a mix of sentiments overall.

Customer Sentiment: Approximately 75% of customers express satisfaction with their experience, while 15% have mixed feelings, and 10% report significant dissatisfaction.

Opening Hours:
Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 11:00 AM – 5:00 PM
Sunday: Closed

Best Review: Gunnar praised Aras Jewelers for their prompt, quality repairs and noted the warm and welcoming atmosphere, highlighting the friendly nature of the staff.

Worst Review: Toni expressed frustration over a watch battery replacement that left her watch damaged, feeling that the customer service regarding her concerns fell short of expectations.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.