Alan's Jewelry & Pawn in Asheville NC

Alan’s Jewelry and Pawn, located at 1186 Patton Ave, Asheville, NC, is a renowned jeweler specializing in the creation of engagement rings and a diverse range of fine jewelry. With a commitment to exceptional service and quality, Alan’s offers customers a wide selection of new and pre-owned jewelry, including GIA certified diamonds. Customers can also find a variety of tools, electronics, and musical instruments, making it a unique destination for all pawning and buying needs. The knowledgeable staff, including noteworthy associates like Kary and John, ensure personalized assistance, guiding patrons through the selection and purchase process seamlessly.

The store operates in Buncombe County and prides itself on providing fair prices and a variety of services. Customers have notably praised the integrity and professionalism of the staff, contributing to a friendly shopping atmosphere.

Operating Hours:
- Monday to Saturday: 9:00 AM - 7:00 PM
- Sunday: 1:00 PM - 5:00 PM

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 55%
Neutral sentiment: 25%
Negative sentiment: 20%

Highlight Reviews:
Best Review: Karenza expressed gratitude for the empathetic service she received while pawning her wedding ring. She highlighted the quick and fair transaction, emphasizing the staff's understanding and professionalism, particularly mentioning John’s exceptional customer service.

Worst Review: Meagan detailed a troubling experience with an engagement ring purchase at Alan's, recounting issues with the ring's prongs and inadequate customer service when she sought help. She lamented the lack of responsiveness from the management after her fiancé sent a complaint, indicating a significant disappointment with her overall experience.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.