D.C. Creasman Jewelers, located at 269 Tunnel Rd, Asheville, NC 28805, is a well-loved destination for those looking to create their dream engagement ring. Established in 1979, this family-owned jewelry store in Buncombe County has earned a reputation for exceptional craftsmanship and personalized service, boasting a stellar rating of 4.8 based on 103 reviews.
Under the guidance of David Creasman, the team consists of four talented custom designers who listen closely to customers' desires, ensuring that each piece reflects personal style and sentiment. Customers rave about the warm, welcoming atmosphere and the staff's expertise, particularly in custom engagement ring design and on-site repair services. Many have shared experiences of going the extra mile to repair sentimental jewelry and create unique pieces that capture significant moments.
Customer Sentiment: Around 80% of patrons express high satisfaction, while 10% remain neutral, and another 10% have reported service inconsistencies.
Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed
Best Review: Carrie was delighted with the care and efficiency shown when resizing her sentimental engagement and wedding rings, praising the kindness of the staff throughout the process.
Worst Review: Mike expressed disappointment regarding the professionalism he received, stating that his straightforward request for a watch band replacement was met with poor service.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 103
Store Phone Number: 8282529891