Jewelry Box in Asheville, NC specializes in creating beautiful and unique engagement rings tailored to each customer’s desires. Located at 3 S Tunnel Rd B-12 in Asheville Mall, this jeweler is known for its wide selection of quality jewelry and personalized services, including ring design, engraving, and repairs. With a dedicated staff, including owner Ralph, the store prides itself on providing both a helpful and informative shopping experience. The business operates in Buncombe County.
The operating hours are as follows:
| Day | Hours |
|-----------|----------------|
| Monday | 11 AM - 7 PM |
| Tuesday | 11 AM - 7 PM |
| Wednesday | 11 AM - 7 PM |
| Thursday | 11 AM - 7 PM |
| Friday | 10 AM - 8 PM |
| Saturday | 10 AM - 8 PM |
| Sunday | 12 PM - 6 PM |
Overall Sentiment from Online Customer Reviews:
The reviews for Jewelry Box convey a mixed sentiment, with positive experiences noted for the friendliness of the staff and the quality of the jewelry. However, some negative experiences point to issues with pricing and customer service. The perceived overall atmosphere seems to be approximately 60% positive, 30% neutral, and 10% negative.
Best Review:
Marie appreciated the professionalism of the staff, highlighting a wonderful experience while selecting her engagement and wedding rings. She expressed gratitude for the helpfulness of Ralph and the team.
Worst Review:
Michael reported dissatisfaction after purchasing an expensive ring, only for the main stone to fall out shortly after, criticizing the store's no-refund policy and expressing his disappointment.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 37
Store Phone Number: 8282984350