Gold & Diamond Connection is a distinguished jewelry store located at 34 New Leicester Hwy, Asheville, NC 28806. With a focus on creating exquisite engagement rings, this family-owned establishment prides itself on providing exceptional customer service and craftsmanship. The knowledgeable staff, including owner Sam and his daughters, specialize in custom jewelry design, ensuring each piece reflects the unique vision of their clients. They also offer a variety of services such as jewelry repairs, gold buying, and appraisals.

Serving the Buncombe County area, Gold & Diamond Connection has garnered a notable reputation, evidenced by 111 reviews that highlight their commitment to quality and customer satisfaction.

Overall Sentiment from Online Customer Reviews:
The feedback from customers is overwhelmingly positive, with an estimated 95% of sentiments expressed being favorable. Customers appreciate the friendly, family-oriented service and the attention to detail in creating custom engagement rings. A smaller percentage, around 5%, expressed concerns regarding pricing or individual experiences, though these are less prevalent.

**Opening Hours:**
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: Appointment only
- Sunday: Closed

**Staff Members:**
- Sam (Owner)
- Sheri (Daughter)
- Teri (Daughter)

Best Review:
Evie highlighted the excellent customer service provided at Gold & Diamond Connection, noting their willingness to assist in liquidating precious metals with a minimal percentage fee, affirming her satisfaction with the family-run atmosphere.

Worst Review:
Mutt expressed disappointment with his experience, feeling that the owner came across as overly aggressive and greedy during the transaction, leading him to decide against returning to the store.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.