Spicer Greene Jewelers, located at 121 Patton Ave, Asheville, NC 28801, specializes in fine and fashion jewelry, with a strong focus on engagement ring creation. This family-owned jeweler, operating for over 95 years, offers a variety of high-quality diamonds and unique custom designs catered to each client's vision. The experienced team, including knowledgeable staff like Emma and Elliott, ensures a welcoming atmosphere where customers can feel comfortable exploring their options. The shop also provides a range of services, including ring resizing, jewelry repair, and appraisals.
Overall, the sentiment from the 1,289 customer reviews indicates a mostly positive experience, with strengths in customer service and product quality. However, some reviews reflected dissatisfaction mainly due to perceived high pricing and occasional service delays.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Best Review: A customer praised the staff at Spicer Greene for their exceptional service and extensive selection of rings, noting that they felt valued and well-assisted during their engagement ring shopping journey.
Worst Review: One customer expressed their disappointment with the high cost of simple repairs, feeling that the experience was not worth the expense compared to other jewelers.
Store hours:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
- Monday: Closed
Staff members mentioned include Emma and Elliott.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 1289
Store Phone Number: 8282531805