Reeds Jewelers, located at 3 S Tunnel Rd Space J-1, Asheville, NC 28805, operates in Buncombe County and specializes in creating beautifully crafted engagement rings. The store is known for its wide selection of fine jewelry and exceptional customer service, ensuring a memorable experience for those looking to commemorate significant life moments. With a commitment to customer satisfaction, the staff, including well-regarded team members like Nestor and Christian, provide insightful guidance throughout the engagement ring selection process.
Customers frequently praise the welcoming atmosphere and personalized attention, highlighting the jeweler's ability to assist in custom designs that reflect individual styles and budgets. Repair services, ring sizing, and jewelry cleaning are also available, catering to a wide range of customer needs. However, there have been reports of dissatisfaction regarding warranty limitations and some service experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Positive reviews emphasize exceptional customer service and a personal touch, while negative feedback raises concerns about warranty coverage and specific service encounters.
Best Review:
A customer expressed profound gratitude for the staff’s professionalism and exceptional knowledge, specifically citing Christian’s assistance in selecting the perfect watch.
Worst Review:
Another customer voiced disappointment regarding warranty limitations after a diamond fell out, expressing frustration about the lack of support from the store.
Operating Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM
Staff Members:
- Nestor
- Christian
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 127
Store Phone Number: 8282984024