Grant Laughter Jewelry, located at 1800 Hendersonville Rd, Asheville, NC 28803, operates under the guidance of owner Grant Laughter, a jeweler with a legacy in the industry. This store has been a staple in Western North Carolina since 1973, providing exceptional services in engagement ring creation, custom jewelry design, repairs, and appraisals.

With a commitment to honesty and transparency, Grant Laughter Jewelry specializes in designing unique engagement rings tailored to the customer's preferences. The staff, including professionals like Jimmy Koutsioumbis and Alex Burnette, are known for their outstanding customer service and keen attention to detail, ensuring clients leave with pieces that reflect their emotions and intentions.

Overall, the reviews total 255, reflecting a strong presence in the community.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

This positive sentiment highlights the quality of service and craftsmanship at Grant Laughter Jewelry, although a few customers voiced concerns regarding communication about pricing and processes.

Best Review:
Lori expressed gratitude for the staff’s ability to restore her jewelry and provide excellent service, emphasizing how they made her feel welcome while browsing their inventory.

Worst Review:
Amelia criticized a lack of clear communication regarding fees associated with downsizing her ring, feeling that the offered discount was misleading regarding the return of precious metal.

| Opening Hours |
|----------------------|
| Monday: Closed |
| Tuesday: 10:00 AM - 5:30 PM |
| Wednesday: 10:00 AM - 5:30 PM |
| Thursday: 10:00 AM - 5:30 PM |
| Friday: 10:00 AM - 5:30 PM |
| Saturday: 10:00 AM - 4:00 PM |
| Sunday: Closed |

Staff Members: Grant Laughter, Jimmy Koutsioumbis, Alex Burnette

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.