Alexander Jewelers, located at 2233 Galleria at Tyler in Riverside, CA, has become a favored destination for creating stunning engagement rings. This jewelry store operates in Riverside County and emphasizes a strong community presence since its founding in 1989. With a collection that features high-quality engagement rings, wedding bands, and custom designs, there are plenty of options to suit every couple’s taste.
The dedicated team, including owner Mike, focuses on providing personalized customer service. Many visitors commend the knowledgeable staff who take the time to understand individual needs and desires during the design process. The atmosphere is welcoming, and customers appreciate the genuine care shown, making each visit a pleasant experience. The store has garnered a solid reputation, with an impressive average rating of 4.6 from reviews across platforms.
Customer Sentiment: Approximately 80% of customers express satisfaction with their experiences, while about 10% report neutral feelings and another 10% have experienced some challenges.
Opening Hours:
- Monday to Friday: 11:00 AM – 7:00 PM
- Saturday: 11:00 AM – 7:00 PM
- Sunday: 12:00 PM – 6:00 PM
- Closed on Tuesdays
Best Review: Georgia praised the store for expertly resizing and repairing her rings, describing the process as smooth and the customer service exceptional.
Worst Review: Doug felt dismissed during his visit when he was unable to take a photo of an item, suggesting a lack of flexibility in customer interactions.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 44
Store Phone Number: 9513547444