Ben Bridge Jeweler, located in Riverside County at 1236 Galleria at Tyler, Riverside, CA 92503, specializes in crafting exquisite engagement rings, offering a reputation built on quality and dedicated customer service. This family-run establishment has been recognized for its fine selection of diamonds, gemstones, and timepieces. Customers appreciate the knowledgeable staff, who provide personalized assistance in finding the perfect engagement ring. Staff members, such as Michelle, are praised for their expertise and friendly approach, making the selection process enjoyable. The store is known for its attentive service, catering to both luxury and budget-friendly options.
Operating hours are Monday to Saturday from 11:00 AM to 5:00 PM.
| Day | Hours |
|-----------|------------------|
| Monday | 11:00 AM - 5:00 PM |
| Tuesday | 11:00 AM - 5:00 PM |
| Wednesday | 11:00 AM - 5:00 PM |
| Thursday | 11:00 AM - 5:00 PM |
| Friday | 11:00 AM - 5:00 PM |
| Saturday | 11:00 AM - 5:00 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
The sentiment from customer reviews indicates a generally positive atmosphere with approximately 80% positive, 15% neutral, and 5% negative responses.
Best Review:
A customer named Joanne highlighted the attentive service and quality of jewelry, specifically mentioning her satisfaction with a gold necklace and cleaning services provided by staff, particularly praising Michelle's assistance.
Worst Review:
Deantha expressed disappointment over service issues, including miscommunication regarding jewelry repairs and a lack of responsiveness, which led to a frustrating experience during her visit.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 15