Canyon Crest Jewelers, located at 5225 Canyon Crest Dr Ste 24, Riverside, CA 92507, is renowned for its craftsmanship in creating exquisite engagement rings and providing top-notch jewelry repair services. With a favorable rating of 4.6 based on 62 reviews, this jeweler specializes in personalized customer service and quality workmanship. The owner, Larry, is particularly noted for his honest practices and artistic talent, making the shop a great option for those looking to create one-of-a-kind engagement rings or to resize existing pieces.
Positive reviews highlight the rapid service, affordable pricing, and excellent repairs. Many customers have expressed satisfaction with the quality of work, especially in resizing rings and replacing watch batteries within minutes at competitive prices. The overall ambiance is described as friendly yet efficient, attracting a loyal clientele in Riverside County.
However, some negative reviews point to complaints regarding customer service, with some customers feeling that the owner could be brusque or unwelcoming at times. Overall, the mix of glowing commendations and a few critical remarks provides a well-rounded perspective on the jeweler’s offerings.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Best Review:
A customer praised Canyon Crest Jewelers for their incredible service in resizing an engagement ring, emphasizing the reasonable price and quick turnaround time, highlighting Larry's skill and professionalism.
Worst Review:
Another customer recounted a negative experience involving poor customer service and a frustrating encounter while having a watch repaired, mentioning the owner's lack of attentiveness and delayed communication.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff: Larry