Kay Jewelers, located at 1284 Galleria At Tyler, Riverside, CA 92503-4137, is noted for its engagement ring creation and exceptional jewelry services. The store operates in Riverside County and offers a variety of services, including custom engagement ring design, jewelry maintenance and repair, and diamond upgrades. With a team characterized by friendly and knowledgeable staff, customers often acknowledge the helpfulness they experience during their visits. The phone number for contacting the store is (951) 637-6545.

The reviews for Kay Jewelers indicate a mixed response from customers, with a total of 36 reviews analyzed.

Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 20%
Negative: 25%

Customers frequently highlight the great service provided by staff members, expressing appreciation for their assistance in selecting engagement rings. However, some customers have reported concerns about misleading information and issues with warranties.

Best Review:
A customer noted the outstanding assistance they received from the staff as they navigated the process of designing a custom engagement ring, highlighting the team's attentiveness and professionalism, specifically mentioning the help from Lexi and Katie.

Worst Review:
Another customer expressed frustration over being misinformed about resizing fees, stating that their experience with the store's customer service left them feeling disrespected and undervalued, particularly citing an encounter with a staff member who provided contradictory information.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|----------------------|
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: 12:00 PM - 6:00 PM |
| Monday: 11:00 AM - 7:00 PM |
| Tuesday: 11:00 AM - 7:00 PM |
| Wednesday: 11:00 AM - 7:00 PM |
| Thursday: 11:00 AM - 7:00 PM |
| Friday: 10:00 AM - 8:00 PM |

Staff members mentioned in reviews include Lexi and Katie.